Keeping homes bright and warm all winter long

October 15, 2025 Media inquiries

Alberta’s Winter Rules for utilities are keeping the lights and heat on for Albertans during cold winter months.

From Oct. 15 until April 15, Alberta’s Winter Rules for utilities are in effect, ensuring that residential electricity services cannot be fully disconnected by retailers, and starting Nov. 15, natural gas services cannot be fully disconnected either.

As winter weather hits and temperatures drop, these rules protect vulnerable Albertans from having critical utility services cut off. This ensures people across the province are able to access the reliable energy they need to provide for their families, when it’s needed the most.

“No one should be forced to choose between keeping their homes warm or putting food on the table. During our harsh winters, utilities are not an option – they’re vital to the survival of Albertans and we’re taking action to make sure their heat and power stay on.”

Nathan Neudorf, Minister of Affordability and Utilities

Click on the following for the full news release.